You can use this website to look up your balance and mail or bring a payment to our office at the
Public Service Building
2650 LaFranier Road
Traverse city MI 49686
You may fill out and submit a Direct Payment Authorization Form (PDF) to set up an auto-pay through your checking or savings account.
We have recently contracted with Official Payments to begin taking credit card, debit card and e-check payments online for water and/or sewer payments. They will be linked with BS&A Accounting Software so your account balance will be accurate and up to date. The agreement between Official Payments and Visa does not allow payment at the counter or over the phone at this time for utility payments.
In order to make your online payment you will need to log in to the BS&A website. This will show you the current amount due on your account. From that account you will have an option to "Pay Now" where you can enter your credit card or e-check information on a secure link and make your payment. This option will accept partial payments or payments in full.
Please note that you may need to turn off the pop-up blockers on your computer prior to making payments.
The fees for paying online are as follows: